C5049 - Powerful communication techniques
Target Audience
Business professionals and anyone wishing to master one to one interactions and wishing to develop confidence and communication know-how for continued success.
Objectives
- Understand the complex interplay between speaker, audience, relationship, and context in the communication process.
- Determine root causes of miscommunication and to find ways to neutralize them in the future.
- Identify and remove roadblocks to effective communication.
- Discover your personal communication style.
- Comprehending and demonstrating effective ways to listen.
- Demonstrating the intellectual capacity of relating effectively across contexts.
- Applying theories of interpersonal communication to practical interpersonal situations inside and outside the classroom.
Prerequisites
None.
